Kaufman Fuel

JoieRaeReviews 

on Google

2 months ago

We woke up and found out we had no hot water. We called Kaufman/Hop Energy in Bridgeport for emergency service and they were very professional, understanding, and willing to help solve the matter. Kaufman scheduled an appointment for that same afternoon. We were so thankful when the tech (Carlos T.) called and arrived earlier than expected. He was very knowledgeable and provided details to what the problem was and how he would repair it. He promptly replaced the faulty part and was able to get the furnace functioning sho... read more

Jeff Clair 

on Google

2 months ago

I had a wonderful customer experience with Claudia today. I have been a customer of Kaufman/HOP Energy for sometime now and had some questions about my fuel contract. Claudia was terrific in reviewing my account and explaining my options. When I have needed service in the past, Kaufman was always punctual and able to correct the situation. 

Zoya Metzgercaregiver2 

on Google

3 months ago

My air conditioning unit was not working during this latest heatwave... I called kaufman service, even though I knew they were very busy. I needed it fixed right away because I was going to be out of town for 2and a half weeks and I was concerned about a pet I had. Ed and Mike came and quickly diagnosed the problem. They explained everything to me. They left for another job and came back and defrosted the unit and fixed the problem.I was very impressed with their efforts and willingness to help me out! It was much appreciat... read more

Jodi Mantell 

on Google

4 months ago

I had a fantastic experience working with Claudia to resolve my issue. She was patient, knowledgeable, followed up when she said she would and was so kind during the entire exchange. Thank you! 

Jennifer Crisp 

on Google

4 months ago

After 2 unsuccessful attempts to schedule annual service, my call was answered by Monica who was fantastic. She worked with me to get our service scheduled on a date and time that works for me. More than thought she was sympathetic and truly cared. Thank you Monica!