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Kaufman Fuel
- Heating & Air Conditioning/HVAC
- Bridgeport, CT
About this business
Location details
836 Fairfield Ave, Bridgeport, CT, 06604, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We came home and water covered the area of the basement floor where the furnace and hot water tank are located. We eventually found that the source of the water was an overflow pipe at the rear of the furnace. Hot water was dripping out of it very quickly. We placed a call with Client Service and the person who dealt with our call was very professional and considerate. Within minutes of the that call, John, the service technician , called us to say he was on his way and he arrived soon after that. He quickly assessed the p... read more
We woke up and found out we had no hot water. We called Kaufman/Hop Energy in Bridgeport for emergency service and they were very professional, understanding, and willing to help solve the matter. Kaufman scheduled an appointment for that same afternoon. We were so thankful when the tech (Carlos T.) called and arrived earlier than expected. He was very knowledgeable and provided details to what the problem was and how he would repair it. He promptly replaced the faulty part and was able to get the furnace functioning sho... read more
I had a wonderful customer experience with Claudia today. I have been a customer of Kaufman/HOP Energy for sometime now and had some questions about my fuel contract. Claudia was terrific in reviewing my account and explaining my options. When I have needed service in the past, Kaufman was always punctual and able to correct the situation.
Customer service is great. Sandy was exceptionally helpful today in getting my new contract and budget set up as well as scheduling annual service appt.
My air conditioning unit was not working during this latest heatwave... I called kaufman service, even though I knew they were very busy. I needed it fixed right away because I was going to be out of town for 2and a half weeks and I was concerned about a pet I had. Ed and Mike came and quickly diagnosed the problem. They explained everything to me. They left for another job and came back and defrosted the unit and fixed the problem.I was very impressed with their efforts and willingness to help me out! It was much appreciat... read more
Frequently asked questions about Kaufman Fuel
How is Kaufman Fuel rated?
Kaufman Fuel has a 4.6 star rating with 308 reviews.
When is Kaufman Fuel open?
Kaufman Fuel is open now. It will close at 4:30 p.m.