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Mercury Energy
- Heating & Air Conditioning/HVAC
- New Haven, CT
About this business
As the leading home heating oil delivery service in New Haven County, Connecticut, Mercury Energy’s local experts offer safe and dependable HVAC, air quality systems, and Smart Home solutions for year-round comfort and efficiency. Ask us for an in-house consultation of your boilers, air conditioning, furnaces, heat pumps, water heaters, fuel storage, Smart Home and air quality systems. We offer a full range of efficient Energy Star equipment backed by proactive monitoring and 24/7 365 days on-call service–no service agree... read more
Location details
46 Goodwin St, New Haven, CT, 06512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Update 01-24-2025: due to their increased costs over other oil delivery companies, we opted to change companies. Though we have been customers for nearly 20 years, they offered no flexibility or the ability to communicate why their prices were dollars above companies. Sadly, we needed to move on. They were fine with that. I have been a customer of Mercury Fuel for over 15 years. They never fail to provide excellent customer service, oil delivery, and furnace service. Specifically, today Richard Johnson Jr took a great deal... read more
Hi: I spoke with Janette at Mercury regarding my account. There were a few issues, but she was very patient discussing the details and working out a solution. I wanted to give her a shout out and say that she was really nice and professional. It was very much appreciated!!! Regards, Melissa
Great company , great service, great representatives ! I spoke with a representative named Jonathan who was a patient , quintessential gentleman throughout every one of my elderly questions and consequent repeated questions ! It is a pleasure to talk to service representatives who are so helpful, kind and carefully walk you through every step of purchasing a pre pay oil plan . What’s great is we worked through all the business details right on the phone and I was able to pay the balance securely over the phone rather than se... read more
I was a little confused about my budget contract and was upset over my bill because I thought it was more than it should have been. I then spoke with Brenda in the customer loyalty department. She immediately de-escalated a bad situation and handled herself in a calm and professional manner. I was ready to cancel my accounts with Mercury, but after a few minutes speaking with her I was satisfied with her responses and with the solution she proposed. I have been a good customer for many years and it's nice to know there are s... read more
I have been using Mercury for several years. Their service men are very knowledgeable and pleasant. The oil tech and phone staff is polite as I usually call a few days after delivery to see how much is left on my oil contract. For my needs the oil contract works out the best. Thanks to all of you who help make Mercury a great oil company. Anne Ambrose
Frequently asked questions about Mercury Energy
How is Mercury Energy rated?
Mercury Energy has a 4.9 star rating with 60 reviews.
When is Mercury Energy open?
Mercury Energy is open now. It will close at 4:30 p.m.