RYCOR HVAC

Sarah C. 

on Yelp

8 years ago

Rycor has outfitted my entire house with ductless mini-splits over the past year and I couldn't be happier with their service. Not only are they incredibly prompt (if they say they'll be there at 9, they're there at 9) and time-efficient, they're helpful, knowledgeable about the use and service of the products they install, meticulous about cleanliness, and every team member I've spoken to or had to my home has been polite and a pleasure to do business with. Scott also makes sure that his team has all the necessary paperwork... read more

Bob S. 

on Yelp

9 years ago

Scott and his team are really great; they provide really good suggestions and feedback, but they also really listen to what you (the customer) want rather than telling you what they will do. Also, Scott isn't just a sales guy - he knows his stuff and sticks by his work. I've recommended him to a few people and have had him already do a follow up job on top of the previous, fantastic work. I'll never go with another HVAC group if I can help it! 

Bob S. 

on Yelp

a month ago

I first used Rycor 10 years ago, and they were incredible. Sadly, it seems that the original owner Scott Arnold sold the business to a much larger HVAC company, and now the quality and service has gone way way down. I was suspicious when I called with an issue, and the whole phone system had changed. The "tech" they sent out was basically a sales guy who didn't care about fixing the issue so much as selling me a whole new upgraded system. Mitsubishi minis are still the best in my opinion, but I'd check with a few compani... read more

Susan F. 

on Yelp

3 months ago

They put in mini splits in my home. Afterwards, the humidity was through the roof. They didn't warn me about this. They didn't do a whole house evaluation before putting in the mini splits. When I expressed my concern about the humidity, they ignored me. I recommend that anyone who gets mini split. Has someone come and evaluate their entire home. This company just wants to make money. 

Simul K. 

on Yelp

4 months ago

I had a bizarre experience with this company (if you sort reviews by lowest, you'll see similar stories). Most of the reviews are positive, so maybe I was just one of the unlucky ones. I requested a quote through EnergySage, and Rycor responded soon to schedule a free onsite estimate. The comfort specialist came by on July 23 - he had a nice demeanor and was responsive during the visit. I was told I'd receive an estimate soon after. A couple of things stood out during the visit: - I asked about PSEG on-bill financing becau... read more

Stephen P. 

on Yelp

a year ago

Nothing but trouble from Rycor and their heat pumps. Outrageously expensive to install and operate (my heating bills went way up), so noisy I can't sleep in the same room with one (it's like a toilet flushing once a minute), and consistently poor experience every time the things need maintenance (weeks to get a first appointment, more weeks while they order the part). Stay far, far away! 

Ira M. 

on Yelp

a year ago

STAY AWAY FROM THIS COMPANY!! They are nothing short of trouble. 0 stars if I could. Don't fall for the Google 4.9 stars like I did. I should have learned my lesson from when they first installed our heat pump, they started drilling holes on our fall without consulting with us. I now have to live with the pump not centered on the wall. Second incident is November 2023 when one of our heat pumps stops blowing hot air. I scheduled a 2-4pm service call and arranged my husband to be home at that time. This timeframe was also co... read more

Anthony S. 

on Yelp

6 years ago

At first Scott the owner comes of as caring and tells you that the customer means more than the money; however, wait until you have an issue that is not reasonably resolved. He basically called me and lectured me about how he is correct and I am wrong. I had NYSERSA, an electrician and a plumber come check everything else in my house and my one unit is drawing triple the electricity. I turned it off for two months and bills dropped. He left me a rude message about how he sends his guys out for free and he can't keep doing t... read more

Nik N. 

on Yelp

6 years ago

I had them over to replace an igniter and water pump for my home heating system. The work they did was fine but they charged me a 500% to 600% markup on the parts ( I was charged $180 for the $30 igniter and $275 for a $40 water pump). Scott explained to me that the company makes very little on the hourly charge for the work so he has to make it up by overcharging for parts. Never again.