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RYCOR HVAC
- Heating & Air Conditioning/HVAC
- New Paltz, NY
About this business
Location details
135 N Chestnut Street, New Paltz, NY, 12561, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 4:30 p.m. | |
| Tue | 08:00 a.m. to 4:30 p.m. | |
| Wed | 08:00 a.m. to 4:30 p.m. | |
| Thu | 08:00 a.m. to 4:30 p.m. | |
| Fri | 08:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Nothing but trouble from Rycor and their heat pumps. Outrageously expensive to install and operate (my heating bills went way up), so noisy I can't sleep in the same room with one (it's like a toilet flushing once a minute), and consistently poor experience every time the things need maintenance (weeks to get a first appointment, more weeks while they order the part). Stay far, far away!
STAY AWAY FROM THIS COMPANY!! They are nothing short of trouble. 0 stars if I could. Don't fall for the Google 4.9 stars like I did. I should have learned my lesson from when they first installed our heat pump, they started drilling holes on our fall without consulting with us. I now have to live with the pump not centered on the wall. Second incident is November 2023 when one of our heat pumps stops blowing hot air. I scheduled a 2-4pm service call and arranged my husband to be home at that time. This timeframe was also co... read more
At first Scott the owner comes of as caring and tells you that the customer means more than the money; however, wait until you have an issue that is not reasonably resolved. He basically called me and lectured me about how he is correct and I am wrong. I had NYSERSA, an electrician and a plumber come check everything else in my house and my one unit is drawing triple the electricity. I turned it off for two months and bills dropped. He left me a rude message about how he sends his guys out for free and he can't keep doing t... read more
I had them over to replace an igniter and water pump for my home heating system. The work they did was fine but they charged me a 500% to 600% markup on the parts ( I was charged $180 for the $30 igniter and $275 for a $40 water pump). Scott explained to me that the company makes very little on the hourly charge for the work so he has to make it up by overcharging for parts. Never again.
Trying to get a quote for installation of wireless thermostats was possibly one of the most inanely time consuming exercises I've been through in my adult life. Numerous phone calls were exchanged between receptionists who are painfully ill-equipped to answer anything but the phones and Scott, presumably the owner, who talks endlessly about how efficient and diligent his team will be once you agree to their service without a price estimate or ceiling on the rates they may need to charge to install a c-wire. As if installing ... read more
Frequently asked questions about RYCOR HVAC
How is RYCOR HVAC rated?
RYCOR HVAC has a 4.9 star rating with 1,109 reviews.
When is RYCOR HVAC open?
RYCOR HVAC is open now. It will close at 4:30 p.m.