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HOP Energy LLC

4.3
  • Heating & Air Conditioning/HVAC
  • Rye Brook, NY

About this business

ContractorsHeating & Air Conditioning/HVAC

Location details

4 International Dr Suite 210, Rye Brook, NY, 10573, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.3755 reviews
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Marguerite Carver's profile image
Marguerite Carver 
recommend  Recommended
5 years ago

Great service. Quick responses and always on time. Professional, friendly and helpful. Marguerite Carver 

Business response:

Thank you so much for your kind words, Marguerite. We really appreciate you taking the time out to share your experience with us—and thank you for being a valued customer of HOP Energy! 

Amber Fatzinger's profile image
Amber Fatzinger 
recommend  Recommended
6 years ago

customer service rep Kim Mautz has been super helpful regarding questions about payments and contract rates. Love working with her! 

Business response:

Thank you for your positive feedback. We take pride in providing our customers with the best service possible. If there is anything we can ever do for you, please do not hesitate to let us know by calling us at 855-413-4917. 

Ed Sigler's profile image
Ed Sigler 
recommend  Recommended
6 years ago

Excellent Service! I have used Dowling fuel since 1989 and when Metro Energy took over I was worried I wouldn't receive the same level of service, I was wrong! Their service is amazing. I called with no heat yesterday and a technician was here in less than an hour! EXCELLENT SERVICE!! THANK YOU!!! 

Business response:

Ed, wow! Thank you so much for the great review. We really appreciate you being a loyal customer! If there is anything we can ever do for you, please do not hesitate to let us know by calling us at 855-413-4917. 

Bob Smith's profile image
Bob Smith 
recommend  Recommended
6 years ago

When getting oil the driver said there was something wrong with my system, he did not hear a whistle? Had to have a service person come out. the service person was so nice explaining everything in terms that could be understood by someone who did not know anything about the system. He explained the whistle in my tank was broken and he fixed everything 

Business response:

Thank you so much for your kind words, Bob. We really appreciate you taking the time out to share your experience with us—and thank you for being a valued customer of HOP Energy! 

Aldo Nova's profile image
Aldo Nova 
recommend  Recommended
6 years ago

Mini-split installed - great unit - excellent addition to our home - excellent customer service as well - YAH HOP 

Business response:

Hi Aldo, thank you for your wonderful review! We're glad that you are pleased with our services and we greatly value you as a customer! If there is anything we can ever do for you, please do not hesitate to let us know by calling us at 855-413-4917. 

Rebecca Erb Ruth's profile image
Rebecca Erb Ruth 
recommend  Recommended
6 years ago

Customer service is excellent. Had a great phone call with Rita this morning. She was incredibly helpful in answering all my questions, setting up service and saving me money! 

Business response:

Hi Rebecca, thank you for your wonderful review! We're glad that you are pleased with our services and we greatly value you as a customer! If there is anything we can ever do for you, please do not hesitate to let us know by calling us at 855-413-4917. 

Eileen McClain Flint's profile image
Eileen McClain Flint 
recommend  Recommended
6 years ago

Don c came out to service our oil burner. He was very nice, professional and knowledgeable regarding our heating problem. Thanks so much for giving us peace of mind. Great service 

Business response:

Thank you for your positive feedback. We take pride in providing our customers the best service possible. If there is anything we can ever do for you, please do not hesitate to let us know! 

Judi Brosnan's profile image
Judi Brosnan 
recommend  Recommended
6 years ago

Aldo was terrific to work with. He has a great sense of humor and was fun and professional to deal with. 

Business response:

Thank You Judi for your kind words. We really appreciate you taking the time out to share your experience with us. Thank you for being a valued HOP Energy customer. 

Mariham Nagy Kamel's profile image
Mariham Nagy Kamel 
recommend  Recommended
7 years ago

Loyalty of employers and they are very keen to respond and resolve issues, great quality with perfect price and plan 

Business response:

Thank you so much for your kind words, Kamel Nagy Marmar. We really appreciate you taking the time out to share your experience with us—and thank you for being a valued customer of HOP Energy! 

Frequently asked questions about HOP Energy LLC

How is HOP Energy LLC rated?

HOP Energy LLC has a 4.3 star rating with 755 reviews. 

When is HOP Energy LLC open?

HOP Energy LLC is closed now. It will open at 9:00 a.m.