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4 International Dr Suite 210, Rye Brook, NY, 10573, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Loyalty of employers and they are very keen to respond and resolve issues, great quality with perfect price and plan
Business response:
Thank you so much for your kind words, Kamel Nagy Marmar. We really appreciate you taking the time out to share your experience with us—and thank you for being a valued customer of HOP Energy!
My kids and I woke up to a cold house this morning. Noel came over quickly and fixed all of our issues! We have heat again! Thank you for being so thorough, answering my unending questions, and spending over half of your work day getting us back in working order. I am going to sleep peacefully and warmly tonight!
Business response:
Hi Jennie, thank you for your wonderful review! We're glad that you are pleased with our services and we greatly value you as a customer! If there is anything we can ever do for you, please do not hesitate to let us know by calling us at 855-413-4917. Stay warm!
Helpful and friendly service.
Business response:
Thank you for your positive feedback. We take pride in providing our customers with the best service possible. If there is anything we can ever do for you, please do not hesitate to let us know by calling us at 855-413-4917.
Just had another wonderful experience with your technician. Don went out of his way to make sure we were set. Quick, clean and friendly service. Thank you!
Business response:
Thank you for your positive feedback, Anne. We take pride in providing our customers with the best service possible! If there is anything we can ever do for you, please do not hesitate to let us know by calling us at (860) 342-5755.
Hop has wonderful customer service and 24 hour technicians and auto delivery. I feel like they have my back in any situation....Its great to know I have peace of mind when dealing with Automatic TlC...
This company has 24/7 service Love it!
I am a 40 year customer. I had to call the service department office on 4 consecutive days before I finally got a call back. A personable and competent technician came the next day and replaced a faulty thermostat. The office part of the event did not meet an acceptable service business standard.
They’re authorized to take a set amount of money each month for payment yet they just took around $2,000 out of my account without me authorizing it. And of course I get notified after hours and there’s no way of contacting anyone.
HOP Energy LLC has a 4.3 star rating with 762 reviews.
HOP Energy LLC is closed now. It will open tomorrow at 9:00 a.m.